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Posted on February 15, 2024 by Active Insurance

For years, Pronto Insurance has prioritized every client’s satisfaction. This means working around the clock to ensure they’re cared for, no matter the situation. Unfortunately, it’s not uncommon for some companies to ignore this guiding principle and refuse to abide by their customers’ wishes. This is known as acting in bad faith. So, how will you know if your auto insurance provider does not have your best interests in mind? Recognizing the following signs can help you take appropriate action to protect yourself.
They Don’t Properly Investigate Claims
The claims process can take several weeks to complete. However, insurance companies acting in bad faith will often face unjustified delays. Not surprisingly, these delays often result in financial strain and inconvenience for policyholders. Additionally, an insurer who acts in bad faith may deny a claim without a valid reason.
There is No Proper Communication
The relationship between a client and an insurance company should be built on frequent and effective communication. Your insurance company should keep you informed and updated throughout your claims process. If they consistently ignore your calls or emails or fail to update you on your situation, it may be a sign they’re acting in bad faith.
They Offer Low Settlements
A claim generally concludes when you reach the settlement offer stage. In many cases, settlements are agreed upon by all parties. Sometimes, if a claim is deemed low, clients can dispute by entering into a process in which they can seek a renegotiation. If your settlement is unreasonably low and your insurer refuses to negotiate it somewhat, they could be acting in bad faith.
You Deserve Reliable Coverage
Over the years, Pronto Insurance has built a reputation of trust and reliability and:

-We thoroughly believe that our protection can make a difference in our clients’ lives and work tirelessly to ensure their satisfaction.
-With a focus on accessibility, Pronto Insurance caters to diverse customer needs, offering a range of customizable plans that ensure individuals receive the specific protection they require.
-Pronto’s dedication to customer satisfaction, competitive rates, and a wide network of service locations make it a trusted partner for drivers seeking comprehensive and hassle-free insurance solutions.

Call Pronto Insurance
If you suspect your current insurance company is acting in bad faith, don’t wait for the situation to worsen.

Our insurance agents are ready to speak with you, help you evaluate your needs, and provide the protection you can count on. Contact us today to learn more about how we can make a difference in your life in:

• Renter’s Insurance
• Roadside Assistance
• Motorcycle Insurance
• Homeowners Insurance